Privacy Policy
Last updated: May 2025
Empire Marketplace ("we", "us", "our") operates this website. This policy explains what information we collect, how we use it, and your rights.
Information We Collect
- Email address — collected at checkout and registration to deliver your downloads, order confirmations, and account access.
- Payment information — processed directly by Stripe. We never see or store your card details.
- Order details — products purchased, amounts paid, and timestamps, retained for fulfilment and legal compliance.
How We Use Your Information
- To process payments and deliver purchased downloads.
- To send order confirmations and download links.
- To manage your account and respond to support requests.
- To comply with legal obligations (e.g. tax records).
Third-Party Services
- Stripe — payment processing. Subject to Stripe's Privacy Policy.
- Printful — print-on-demand fulfilment for physical products. Subject to Printful's privacy policy.
- Brevo — transactional email delivery. Subject to Brevo's privacy policy.
- Cloudflare — hosting and security. Subject to Cloudflare's privacy policy.
Data Sharing
We do not sell, rent, or share your personal data with third parties for marketing purposes. Data is only shared with the service providers listed above, strictly to fulfil your order.
Data Retention
Order records are retained for up to 7 years for accounting and legal compliance. You may request deletion of your personal data at any time, subject to our legal retention obligations.
Cookies
This site does not use tracking or advertising cookies. Cloudflare may set a security cookie for bot protection. We use a session token (stored in a cookie) solely for account authentication.
Your Rights
You have the right to access, correct, or request deletion of your personal data. Contact us at support@qualitydownloads.com.
Contact
Questions? Email support@qualitydownloads.com.